Player Welfare

Responsible Gaming at nabjeePlay Smart, Stay Safe

nabjee is committed to providing a safe, fair, and transparent gaming environment for all players in Bangladesh. Our responsible gaming framework gives you full control over your activity — from setting deposit limits to requesting self-exclusion at any time.

18+ Only
Player Protection Tools
24/7 Support
SSL Secured

Gambling Warning: Gambling can be addictive and may cause financial harm. nabjee enforces a strict 18+ age policy. If you feel gambling is negatively impacting your life, please contact our support team immediately at [email protected]. Help is available 24/7.

Our Responsible Gaming Commitments

nabjee has built a comprehensive player welfare framework around six core pillars. These commitments are not optional add-ons — they are fundamental to how we operate the platform for players across Bangladesh.

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Strict 18+ Age Policy

nabjee strictly prohibits access by anyone under the age of 18. Every new player account undergoes age verification during the KYC process. Any account found to belong to a minor is immediately closed and all funds are forfeited. We urge parents and guardians to use parental control tools to restrict minors from accessing gambling websites.

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Deposit Limits

Players can set daily, weekly, or monthly deposit limits on their nabjee account at any time. Once a limit is set, it takes effect immediately and cannot be increased for a mandatory 7-day cooling-off period. This feature helps you stay within your personal budget and prevents impulsive overspending during a losing streak.

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Time-Out / Session Limits

nabjee allows players to set session time limits that automatically end your gaming session after a defined period — whether 30 minutes, 1 hour, or a custom duration. Time-out features temporarily suspend your account for a chosen period (24 hours to 6 weeks), giving you a structured break without permanently closing your account.

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Self-Exclusion Programme

Players who feel they need a longer break from gambling can request self-exclusion for a period of 6 months, 1 year, or permanently. During self-exclusion, your nabjee account is fully suspended, all marketing communications are blocked, and you cannot create a new account. Self-exclusion requests are processed within 24 hours.

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Activity & History Review

Your full gaming history, bet records, deposit and withdrawal logs, and session duration data are available in your nabjee account dashboard at all times. Regularly reviewing your activity helps you identify patterns, assess your spending, and make informed decisions about your gambling behaviour before problems develop.

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24/7 Support Access

If you feel that gambling is affecting your personal, financial, or mental wellbeing, nabjee's support team is available 24 hours a day, 7 days a week. Contact us by email at [email protected] or via WhatsApp. Our support staff are trained to handle responsible gaming requests sensitively and without judgement.

18+
For Adults Only — No Exceptions

The nabjee platform is strictly for adults aged 18 years and above. This policy applies equally to all players in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, and every other location in Bangladesh.

Age Verification — Zero Tolerance

Why Age Verification Matters

Gambling is an adult activity. Exposure to gambling at a young age can lead to the development of problem gambling behaviours later in life. nabjee takes its obligation to prevent underage gambling with complete seriousness. Our multi-stage age verification process ensures that only adults are permitted to hold active player accounts.

How nabjee Verifies Age

During the KYC (Know Your Customer) process, all players are required to submit a valid government-issued identification document — such as a National Identity Card (NID), passport, or driving licence — that confirms they are 18 years of age or older. Accounts that cannot be age-verified are restricted immediately until verification is completed.

Advice for Parents & Guardians

If you share a device or internet connection with younger family members, we strongly recommend implementing parental control software to block access to gambling websites. Keep your nabjee login credentials strictly private. If you suspect a minor has accessed your nabjee account, contact us at [email protected] immediately and we will take urgent action to secure your account.

  • Never share your nabjee username or password with anyone.
  • Log out of your account when using a shared device.
  • Use device-level parental controls to restrict gambling site access.
  • Talk openly with young family members about the risks of gambling.
Player Protection Tools

nabjee provides a suite of practical, easy-to-use tools that put you in control of your gambling activity. All tools can be activated by contacting our support team at [email protected].

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Daily Deposit Limits

Cap the total amount you can deposit within any 24-hour period. Choose an amount that reflects your personal entertainment budget. Once reached, no further deposits are accepted until the limit resets. Increases to this limit require a 7-day waiting period to prevent impulsive changes.

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Weekly & Monthly Deposit Limits

Set a weekly or monthly cap on your total deposits for broader budget management. These limits are particularly useful for players who prefer to think in terms of monthly entertainment spend rather than tracking daily figures. Applicable to all deposit methods including bKash, Nagad, and Rocket.

Session Time Reminders

Enable automatic notifications that alert you after a set period of continuous play — for example, after 30 minutes or 1 hour. These pop-up reminders prompt you to take a break, review your activity, and make a conscious decision about whether to continue playing rather than losing track of time.

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Cooling-Off Period (Time-Out)

Request a temporary account suspension for a defined cooling-off period of 24 hours, 48 hours, 1 week, or up to 6 weeks. During this time, your account is fully locked and no deposits, bets, or logins are possible. All pending withdrawals are still processed normally during a cooling-off period.

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Self-Exclusion (Short-Term)

Request a self-exclusion of 6 months or 1 year if you feel you need a sustained break from gambling. Your account is fully closed to all activity. Marketing communications are immediately suppressed. Requests are processed within 24 hours and cannot be reversed before the exclusion period ends.

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Permanent Self-Exclusion

Players who wish to stop gambling permanently can request lifetime account closure. This action is irreversible. nabjee will close the account, delete all payment method details, block all marketing, and flag the account to prevent re-registration. All outstanding balance is returned via your last verified withdrawal method.

Warning Signs of Problem Gambling

Gambling becomes a problem when it stops being entertainment and starts causing harm. Be honest with yourself — if several of these warning signs apply to you, please reach out for help immediately.

Recognise These Patterns
  • Gambling with money you cannot afford to lose — rent, bills, food money.
  • Chasing losses by placing larger bets to recover what you have lost.
  • Feeling anxious, irritable, or depressed when you are not gambling.
  • Hiding your gambling activity from family members or friends.
  • Neglecting work, studies, or family responsibilities because of gambling.
  • Borrowing money from others — or taking loans — specifically to gamble.
  • Thinking about gambling constantly, even when you are doing other things.
  • Feeling unable to stop even when you set yourself a limit and break it.
  • Gambling to escape stress, loneliness, grief, anxiety, or depression.
  • Multiple failed attempts to reduce or quit gambling on your own.
Quick Self-Assessment

Answer these questions honestly. If you answer "yes" to three or more, we strongly encourage you to use our self-exclusion tool or contact support immediately.

1
Have you ever deposited more than you originally planned in a single session?
2
Have you ever lied to someone close to you about how much you gamble or spend?
3
Do you gamble to relieve feelings of stress, boredom, or negative emotions?
4
Have you ever borrowed money or sold personal belongings in order to gamble?
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Have you tried to stop or cut back on gambling but found it difficult or impossible?
6
Has gambling caused arguments, financial stress, or problems in your personal relationships?
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Do you find yourself thinking about gambling frequently throughout the day?
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After losing, do you feel a strong urge to return and win back your losses immediately?
Three or more "yes" answers? Please contact nabjee support at [email protected] to activate self-exclusion or speak with a support agent right away. You can also request a cooling-off period to give yourself space to reflect.
How to Get Help — Step by Step

If you believe gambling is becoming a problem for you or someone you care about, here is how to take action through nabjee right now.

Step 1 — Acknowledge the Problem

The most important and often the hardest step is admitting that gambling has stopped being enjoyable entertainment and has started causing harm. This takes courage. You do not need to have lost everything to seek help — recognising the early warning signs and acting quickly produces the best outcomes.

Step 2 — Use nabjee's Self-Exclusion Tool

Contact nabjee support via email at [email protected] or WhatsApp at +880 1700 000000 and request immediate account suspension. Tell us whether you want a cooling-off period (24 hours to 6 weeks), a short-term self-exclusion (6 months or 1 year), or a permanent account closure. We will act on your request within 24 hours, block all marketing, and ensure no further deposits are possible.

Step 3 — Set Device-Level Restrictions

While your nabjee account is suspended, consider also blocking gambling sites on your device and browser to remove the temptation of signing up at other platforms. Many smartphones and home routers allow you to block specific website categories.

Step 4 — Speak to Someone You Trust

Talking openly about a gambling problem with a trusted friend, family member, or colleague in Bangladesh is an important part of recovery. Isolation makes problem gambling worse. Sharing your experience reduces shame, builds accountability, and gives you practical support during the recovery process.

Step 5 — Seek Professional Support

Professional counselling and psychological support can make a significant difference in addressing problem gambling behaviours. If gambling is severely impacting your mental health, finances, or relationships, we strongly encourage you to seek professional help from a qualified counsellor or mental health practitioner in your area of Bangladesh.

Remember: Seeking help is a sign of strength, not weakness. nabjee's support team will handle your responsible gaming request with complete confidentiality, sensitivity, and without any judgement. We are here to help — not to question your decision.
Email Support
[email protected]
Response within 24 hours
WhatsApp Support
+880 1700 000000
Available 24/7 (BST, UTC+6)
Support Hours
24 hours a day, 7 days a week
Bangladesh Standard Time (UTC+6)
Confidentiality
All responsible gaming requests are handled with complete confidentiality and without judgement
Golden Rules of Responsible Gambling: Only gamble with money you can comfortably afford to lose. Never use gambling as a source of income. Never gamble to recover previous losses. Never gamble while under the influence of alcohol or medication. Set a time and money budget before every session — and stick to it. Gambling should always be entertainment, never a financial strategy.

Ready to Play Responsibly at nabjee?

nabjee offers 2,500+ games, live sports betting, and cricket markets — all within a secure platform built with your welfare in mind. Explore our casino, check the FAQ, or log in to manage your responsible gaming settings today.